NHS Patient list cleansing

From time to time, NHS England carries out a process known as patient list cleansing. This helps ensure that GP practice records are accurate and up to date.

Please note that these letters are not sent by The Limes.

– You may receive a letter from NHS England asking you to confirm your personal details and whether you are still living at your registered address.

– If you receive one of these letters, it is important that you respond as soon as possible.

– If you do not respond, NHS England may automatically remove you from our patient list.

– If you do not receive a letter, you do not need to take any action.

How can I check if I am still registered?

If you use the NHS App, you can check whether you are still registered with The Limes.

If you are still living within our practice area but discover that you have been removed from our patient list in error, please let us know. We can help you re-register or provide you with a link to complete a new registration online.

Please do not ignore requests to confirm your details

Going forward, if you receive a letter from NHS England or Primary Care Support England (PCSE), or a text message, letter or telephone call from The Limes asking you to confirm your details, please do not ignore it.

Please respond promptly to avoid being removed from our patient list.

If you are removed, you will need to go through the process of registering with the practice again before you can access our GP services.

Thank you for your understanding and cooperation.