Let’s hear your voice – tell us your experiences and feelings about local health care.
If you are one of the 222,000 young people living in Leicester, Leicestershire and Rutland aged 11-25 years old, the local health service wants to hear from you.
Children and young people are experiencing the world very differently from how adults experienced it in their youth. Health care has also changed a lot and so has the way it is provided.
The local NHS and other care services want to understand what the needs of young people are right now, so they can improve services and how they are designed.
Get involved and share your views before Sunday 3 March 2024:
• Fill out a questionnaire by visiting ‘Young Voices on Health’
• Email email@example.com
• Request a hard copy of the questionnaire by calling 0116 295 7532 or emailing: firstname.lastname@example.org
This is the first large scale engagement of its type involving 11-25 year olds – be a part of it and have your voice heard!
We also want to hear from families of people who are 11-25 years old and NHS and healthcare staff providing services to young people – to get involved, click ‘HERE’
The Limes Medical Centre frequently receives requests from patients asking for a representative to be given access rights to their medical record in order to make enquiries & seek medical information on the patient’s behalf.
Given the sensitivity of medical information it is essential that, as a practice, we are confident that consent has been given by the patient, that the patient is clear what information they are allowing to be released, and for how long this consent is given. Please read our Consent Form for further information and instructions:
Click HERE to access our new e-consultation platform!
This short online form is the quickest and simplest way for the majority of our patients to access our clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who may have difficulty completing this form.
Please do not use this online form for urgent or emergency requests. The submitted forms will be read within 24 hours, during opening times.
We are now able to offer Saturday morning appointments for smear and asthma reviews, here at The Limes Medical Centre and Warren Lane Surgery for our patients. Please enquire at reception if this is of interest to you.
We are pleased to advise our patients that we have recruited two full time Paramedics to our team, Laura Parkinson and Felicity Fowler. They join our existing Physician Associates Lucy Simpson and Charlotte O’Connor in providing further same day urgent access to our patients. Please click on the link below to see how these paramedical staff work within a GP setting.
We are also pleased to announce that we have recruited another Salaried GP to the team, Dr Laura McGowan. We are very fortunate to be able to recruit here at The Limes as we know this is an issue both nationally and locally in Primary Care.
We hope you agree that the new urgent care extension and parking has vastly improved our premises and we appreciate your patience whilst this has been ongoing. Final touches with landscaping, signage, new gates and lighting are all being undertaken over the next few weeks. We welcome all feedback, whether positive or negative about these improvements and any suggestions are always welcome.
Worried about your mental wellbeing?
We all experience times when we feel like we can’t cope, sometimes this can start to affect our everyday lives and prevent us from doing the things we normally do. If you are experiencing excessive worry, low mood, depression, anxiety or a lack of motivation then Vita can help.
Vita works in partnership with the NHS to provide talking therapy services and counselling in Leicester, Leicestershire & Rutland known as Talking Therapies and they can provide advice and guidance on the best options for you.
Vita works with the NHS and is a FREE service. You don’t need to visit a GP to get help – the options for referring into the service can be found on their website here or you can call them on 0333 0153 494.
This service is tailored to a persons needs and provides support to achieve goals for your own health & wellbeing.
Anyone can self refer into the service, please ask a member of the reception team.
To find out more, click on the link below:
GP practices have a role to play in supporting patients and building their confidence to look after their own health, where appropriate. If people are generally in good health, there is no reason why they can’t look after minor illnesses themselves. In most cases the illness will get better by itself and so an appointment with their GP practice isn’t required. This campaign has been developed to build patients’ knowledge and confidence to look after minor illnesses themselves.
If people have any long term conditions we would generally advise them to still contact their GP practice for advice if they develop a minor illness. This doesn’t need to be with a GP. There are a wide range of health professionals in practices nowadays such as advanced nurse practitioners, physician associates or clinical pharmacists, who are well qualified to advise patients and are often specialists in managing long term conditions. Your practice will be able to advise who will be best to see.
You will find information in this section on the following minor ailments:
Sore throat – click here
Blocked sinuses – click here
Chest infection – click here
Colds and flu – click here
Coughs – click here
Vomiting bug – click here
Back pain – click here
When GP surgeries close at 6:30 pm, the urgent care services will open, making it much clearer for patients where to go, and when. The change also brings much greater efficiency and reduces overlap in hours between GP surgeries and urgent care services. You may be offered an alternative appointment outside the Practice within Leicestershire.
Our telephone system makes access to The Limes a lot more efficient for our patients. If you are in queue position 10 or above then you can use the callback option whereby the system will keep you in a virtual queue and ring you back, rather than have you hang on at the end of the line. You will be called twice so please have your phone at hand otherwise you may need to call again if no answer.
We are pleased to announce that we are now a Dementia Friendly Practice, please have a look at the following for further information regarding what this entails:
Please see attached link for a new drop in service to support people living with dementia and their carers – Dementia support weekly drop in
Dr Moltu retired at the end of September 2022 after 30 years of looking after patients in the area. I am sure you would like to join us in wishing him all the best in his retirement and to thank him for his dedication and care to our patients over those years.
We are pleased to let our patients know that Dr Sloan is our new GP Partner
Dr Ruddock is now the Senior Partner here at The Limes.